The 100% satisfaction guarantee program is an exclusive program for the end consumer.

The products are produced meeting the highest quality levels required by the market, with strict controls from the selection of raw materials, throughout the entire production process, until the products reach the points of sale. The company, seeking the total satisfaction of its consumers, guarantees 100% acceptance of its products. If your pet, for any reason, refuses to consume the product, you should contact Nutrire's Customer Service through the form on the website, by e-mail, or by phone for instructions on how to exchange the product for another item in the line.

This is not a promotion, but rather a product satisfaction guarantee program. For exchange purposes, the product must be in its original packaging and within its expiration date, containing at least 70% of the weight stated on the packaging.

The exchange must be carried out between Nutrire brand products, covering 100% of the exchange value, which will be determined by the company.